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Privacy Policy

Our contact details

Name: Lisa Arterton Therapy

E-mail: lisa@lisaartertontherapy.com

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The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To purchase one of our products

To join our newsletter

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We use the information that you have given us in order to send you marketing information (if you have consented to this) and provide digital services

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a)Your consent. You are able to remove your consent at any time. You can do this by contacting lisa@lisaartertontherapy.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

If you have consented to be on our mailing list we keep email addresses and contact information for the time you remain on our mailing list, once you have requested to not hear from us again we will then dispose your information by removing all data from our database.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us lisa@lisaartertontherapy.com if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at lisa@lisaartertontherapy.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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